The Technical Side of the PillPack Story

"10% of the US population and $200B of pharmacy spend is people taking more than 5 medications." The line that started it all at PillPack, which is now one of the most iconic OG healthtech stories.

Here's Elliot Cohen's (PillPack's founding CTO) take on:
👉 designing products for moments of emotion (either good or bad, and sadly, often bad in healthcare)
👉 the technical side of the PillPack story: turning CSVs into APIs, building infra where it didn't exist yet, and punching holes in cake boxes as v1.0 of medication packaging
👉 why we've set the wrong expectations for EHRs (and therefore are doomed to be constantly disappointed)
👉 fighting the good fight to maintain consumer centricity in product design when dealing with weird requirements from legacy healthcare enterprises

So many great nuggets in this one and always a pleasure to jam with Elliot... enjoy!

Listen here