For our 3rd installment of "Healthcare in a Post-LLM World": Dr. Muthu Alagappan, MD CEO of Counsel Health has built a 24/7 superhuman "doctor in your pocket", an LLM-powered implementation of the long-studied physician-in-triage (PIT) concept, but highly scalable, and designed for the masses.
Muthu discusses how Counsel's new care model enables consumers to unlearn the traditional notion that doctors' time is so scarce and precious that they should only contact them when things get really bad... Counsel's physicians are there to answer any and all medical question at any time, and can do so with high quality + responsiveness because of their AI-powered "Ironman Suits" for conducting real-time triage, leveraging full patient history and context, synthesizing insights from the entire corpus of medical literature and evidence-based guidelines, and applying customer- and benefit design- specific protocols to deliver hyper-informed, actionable responses to the patient.